How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. Commemorate their special day by framing their photograph in this stunning photo frame! Personalise this 6x4 photo frame with any message over 3 lines, with up to 25 characters per line. The personalisation will appear in fixed uppercase. The frame can hold a 4x6 portrait photograph. This frame has an Oak Veneer finish. Ideal for Weddings, Birthdays Personalised Memento Company Personalised Botanical 6x4 Oak Finish Photo Frame in Light Brown