How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. This Personalised Botanical Wooden Love Ornament is the perfect gift to suit any occasion. This wooden ornament can be personalised with 2 lines of text as below Message Line 1 - 45 characters Message Line 2 - 20 characters The personalisation on line 1 is case sensitive and will appear as entered, please refrain from using fixed uppercase as this may make the script font hard to read. The personalisation on line 2 will appear in fixed upper case. Please note that this is a wooden handmade item so there may be slight imperfections. Ideal for Couples, House Warming, Weddings, Engagements & Anniversaries. Personalised Memento Company Personalised Botanical Wooden Love Ornament in White