How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. This Personalised Swirls & Hearts Crystocraft Rose Ornament is the perfect gift for her! This ornament can be personalised with a name up to 12 characters and 3 lines of text, with up to 15 characters per line. All text is case sensitive and will appear as entered. Please avoid entering your text in block capitals, as this may make the personalisation difficult to read. This item is silver plated. Ideal for Valentine's Day, Mother's Day, Birthdays, Weddings. Personalised Memento Company Women's Crystocraft Rose Ornament in Metallic Silver