How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. You can personalise this Butterfly Ornament with 3 lines of text up to 15 characters per line. All personalisation is case sensitive and will appear as entered. The butterfly itself is detachable and can also swivel around for repositioning. This item is silver plated. Ideal for Christmas, Birthdays, Valentines, For Her, Anniversaries, Memorial. Personalised Memento Company Women's Personalised Crystocraft Butterfly Ornament in Metallic Silver