How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. This Personalised Floral Wooden Mum Ornament is perfect for any occasion! This wooden ornament can be personalised with 3 lines of text as below Message Line 1 - 45 characters Message Line 2 - 45 characters Message Line 3 - 35 characters The personalisation will appear in fixed uppercase. Please note that this is a wooden handmade item so there may be slight imperfections. Ideal for Mother's Day, Birthday, Memorial Personalised Memento Company Women's Personalised Floral Wooden Mum Ornament in White