How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. Our Happy Birthday Bullet Vase is an elegant and stylish personalised gift that is perfect for all ages. This vase can be personalised with an age up to 3 characters long and a message over 4 lines of text with up to 20 characters per line. "Happy Birthday" is fixed text and cannot be changed. All text is case sensitive and will appear as entered. Please avoid entering your message in block capitals as this may result in the personalisation being difficult to read. The Material of this vase is glass. Ideal for Birthdays. Personalised Memento Company Women's Personalised Happy Birthday Bullet Vase in Clear