How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. Discover the perfect gift for any home with our Highland Cow Reed Diffuser Personalise it with a heartfelt message over 2 lines, as below Line 1 - 25 characters Line 2 - 30 characters Please note, line 1 is case sensitive and will appear as entered. Please refrain from using fixed uppercase as this could make the font difficult to read. All other personalisation will appear in fixed UPPERCASE The material of this item is glass. Our reed diffusers are refillable and can be used indefinitely! Keep out of reach of children. Please read label before use. Perfect for any occasion Personalised Memento Company Personalised Highland Cow Reed Diffuser in Clear