
Emotional Intelligence or Emotional Quotient (EQ) is increasingly being recognized as a key determinant to professional success in today's high-stress environment.Acclaimed as a prime mover on the subject, Emotional Intelligence at Work has seen four editions and has been translated into multiple languages.This thoroughly revised edition of the classic bestseller evinces specialty and skills in Emotional Intelligence guiding and developing emotions, moods, feelings and minds of individuals and groups worldwide.