How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. Personalise this Crystal Token with any message over 3 lines of 20 characters per line. All personalisation is case sensitive and will appear as entered. Comes presented in a black gift box. Ideal for New-borns, Christenings, Baptism, Birthdays. Personalised Memento Company Personalised Tiny Tatty Teddy Cuddle Bug Crystal Token in Clear