How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. Brighten someone's day with this lovely personalised mug. Styled with a cute rainbow design this lovely mug is a wonderful gift for someone special. The front of the mug can be personalised with a name of up to 12 characters including spaces and punctuation. The reverse of the mug can also be personalised with any message over 4 lines up to 25 characters per line. Personalisation will appear in UPPERCASE regardless of how it is entered. Hand washing is recommended to maintain the quality of your personalisation. Material is ceramic. Perfect for any occasion. Personalised Memento Company Personalised Rainbow Mug in White