How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. This I Am Glad... Slim Mug is a perfect way to share a sentiment for a special recipient. The mug also features a heartfelt poem on the reverse. This mug can be personalised with a title up to 12 characters, a name up to 12 characters and a message over 2 lines with up to 20 characters per line. Please note that the roll will appear in block capitals, however the rest of the text is case sensitive and will appear as entered. Please avoid entering your chosen name in block capitals as this may result in the text being difficult to read. The text 'I am glad that you're my' is fixed and cannot be amended. The poem on the reverse of the mug reads- I'm glad you're there to smile at me And brighten up my day, To share my thoughts and understand The things I do and say. I'm glad you're there to laugh with me At ordinary things, To show me what is special In everything life brings. I'm glad you're there to be with, And I think it's time you knew, Just how happy you have made me And how glad I am there's you! Hand washing is recommended. Material is ceramic. Ideal for any Occasion. Personalised Memento Company Personalised I Am Glad... Mug in White