How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. This pint stern tankard makes the perfect gift for any occasion. The tankard can be personalised with any message over 5 lines (2nd and 3rd line are in bold up to 11 characters .e. g HAPPY BIRTHDAY). Lines 1, 4 and 5 are 12 characters per line. Glass is presented in a folding gift box. Personalised Memento Company Men's Engraved Personalised Glass Pint Stern Tankard in Clear