How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. This cute and cuddly teddy bear is perfect for sending someone a little love! You can personalise this teddy with up to 2 lines. Name (Larger Text) - Up to 12 characters. Message Line - Up to 20 characters. "I love you beary much" is fixed text and cannot be changed. Personalisation will appear in fixed uppercase. (Our bear is suitable for ages 36 months and over) Ideal for Any Occasion.