Acer Chromebook Spin CP713-2W Bottom Base Chassis Housing 60.HQBN7.001. Genuine: YES Signs of use: YES we prioritize customer satisfaction, so if you have any questions or encounter any issues, please message us before opening a case/return. We're committed to ensuring you are 100% satisfied with your purchase. PLEASE NOTE: •Returns will only be accepted if the item has our original warranty label on. •Please make sure you’re ordering the correct part for your laptop/PC as the buyer is responsible for postage costs in case of returns