How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. Personalise this Mr & Mrs Mug Set with a surname up to 15 characters and date up to 20 characters. A message can also be added on the reverse up to 4 lines, 20 characters per line. 'Mr and Mrs' is fixed. Surname is capitalised as standard. NOTE: Due to the font type used please refrain from using all capitals in your personalised message on lines 2, 3, 4 and 5. If the message is all in capitals you will find the personalisation extremely difficult to understand and may even result in personalisation being missed off the product. Many thanks for your cooperation. Hand washing is recommended. Material is ceramic. Perfect for Wedding, Anniversary. Personalised Memento Company Personalised Mr & Mrs Mug Set in White