How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. A lovely personalised gift perfect for anyone's birthday! You can personalised this mug with the following. Name - Up to 12 characters Message Line 1 (On Front) - Up to 20 characters Message Line 1 (On Reverse) - Up to 25 characters Message Line 2 (On Reverse - Up to 25 characters Message Line 3 (On Reverse - Up to 25 characters Message Line 4 (On Reverse - Up to 25 characters The personalisation will appear in fixed uppercase. Hand washing is recommended. Material is ceramic. Ideal for any Birthdays! Personalised Memento Company Men's Personalised Happy Birthday Mug in White