How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. Brighten someone's day with this lovely personalised mug. Styled with a cute floral design this lovely mug is a wonderful gift for someone special. The front of the mug can be personalised with 2 lines up with up to 12 characters per line. The reverse of the mug can also be personalised with any message over 4 lines up to 25 characters per line. Line 1 will appear in as entered on the front, please avoid using block capitals. The rest of personalisation will appear in fixed upper case. Material is ceramic. Do not microwave. Ideal for any occasion Personalised Memento Company Women's Personalised Geometric Floral Gold Handle Mug in White