How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. Indulge in the warmth of the season with our Personalised Me To You Cosy Winter Gold Handled Mug, a perfect blend of charm and practicality. Crafted from high-quality ceramic and adorned with a luxurious gold handle, this mug exudes elegance and comfort. Ideal for sipping your favourite hot beverages on chilly mornings or cozy evenings by the fire, each mug can be uniquely personalised with a name up to 12 characters and a message on the reverse, up to 3 lines of 20 characters per line, making it a thoughtful gift for loved ones or a special treat for yourself. Please note, the personalisation is case sensitive and will appear as entered. Please refrain from using fixed uppercase as this could make the script font difficult to read. Material is ceramic. Do not microwave. Ideal for any Christmas Personalised Memento Company Personalised Me To You® Cosy Winter Mug in White