While healthcare managers must juggle many responsibilities, one of the most important aspects of their job is interacting with and motivating their colleagues and staff. Leaders who develop the skills to deliver on this front will achieve greater individual, team, and organizational success. Organizational Behavior and Theory in Healthcare examines the theories of organizational design, leadership, management, and social psychology as they apply to health services. Through its practical approach to the tools and framework for understanding, structuring, and changing managerial behavior, the book allows readers to fully comprehend the concepts and recognize how they apply to the interactions and interrelationships of people, structures, and organizations. This extensively revised edition includes 29 new cases, based on real-life experiences, that can be studied in conjunction with specific chapters. The book also contains new chapters on employee satisfaction, work teams, and human resources. Leaders who have a firm grasp of the theories and practices of organizational behavior presented in this book will be able to guide their organizations to peak performance.