How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. Personalise the front of this Hero Dad mug with a name up to 12 characters and a message on the reverse over 4 lines of up to 20 characters. Line 1 will appear in fixed UPPERCASE the remainder of the personalisation will appear as entered and is case sensitive. The words 'My Dad is my Hero love' is fixed text. Hand washing is recommended. Material is ceramic. Ideal for Fathers Day, Birthdays, Christmas. Personalised Memento Company Men's Personalised My Dad is My Hero Mug in White