How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. Personalise this Nutcracker Christmas Mug with a name up to 12 characters, which will appear on the front of the mug. Perfect for snuggling up on the sofa with a hot chocolate at Christmas. You can make this gift a little more personal by adding a message on the reverse up to 4 lines, 25 characters per line. Hand washing is recommended. Material is ceramic. Suitable for Christmas. Personalised Memento Company Personalised Christmas Nutcracker Mug in White