How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. Celebrate the joy and warmth of the festive season with our enchanting Personalised Gonk Family Adult Female Black Handled Christmas Mug. This delightful mug features an adorable Gonk family design, bringing a touch of whimsical charm to your festive celebrations. Perfect for sipping hot chocolate by the fire or enjoying a cozy morning coffee, this mug is a must-have for Christmas enthusiasts of all ages. To personalise this mug, simply add a name to the front, up to 12 characters long. You can then add a message on the reverse, over 4 lines of 20 characters per line Please note, the name is case sensitive and will appear as entered. Please refrain from using fixed uppercase as this could make the script font difficult to read. All other personalisation will appear in fixed UPPERCASE Hand washing is recommended. Material is ceramic. Personalised Memento Company Personalised Gonk Family Black Handled Christmas Mug - Girl in White