How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. Personalise this black handled ceramic mug with a name using up to 12 characters. The name will appear below the controller and fixed text "Pro Gamer" The 11oz black inside mug is 9cm tall, 11cm wide (including handle) and 8cm diameter. We recommend hand wash only. Personalised Memento Company Personalised Pro Gamer Black Handled Mug in White